Caesars Sportsbook app

Caesars Sportsbook app is the place where you can wager on sports anytime, anywhere in Nevada! Skip the lines and experience a complete sportsbook in the palm of your hand using your iOS or Android device. Your account is safe and secure.

Frequently Asked Questions

Yes, any type of wager that you can make at a Sports Book or Kiosk, including Parlay Cards, Teasers and LIVE InPlay wagers, can be made on your phone or tablet using the Caesars Sportsbook app.

You can deposit any amount you want in to your Caesars Sportsbook account.

For betting, you can wager as little as $2 up to the amount of the betting limit set for a particular game. Caesars Sportsbook reserves the right to limit or refuse any wager.

Please follow these steps: 

  • Open the app.
  • Tap login.
  • Enter the email and password associated with your account.
  • You will then be required to change your password.
  • Enter a new password and then confirm your new password.
  • To proceed, you must accept the new terms and conditions.
  • You are now ready to use your new app.

Tap “forgot password”, and we will send instructions to the email address registered on your account; follow the steps to change your password.  

Please tap ” forgot email” and then enter the phone number registered on your Caesars Sportsbook account, and we will text you a code, enter the code, and we will send you your registered email address via text.  

 

If you do not receive the code, try tapping “resend code” and wait 10 minutes; if you still do not receive the code, do not hesitate to contact our customer support team by tapping “contact customer support”.

To change the email address associated with your account, please send an email with the following information to CustomerChangeRequest@Caesars.com 

  • Your full name.
  • The state where your account is registered.
  • A photo of you holding up your government-issued ID.
  • The FIRST 6 digits of any card you have used to deposit with us.
  • The current email address associated with your account.
  • The reason for the change.
  • The new email address you would like to use.

We will contact you once the email address is updated.  

To change the phone number associated with your account, please send an email with the following information to CustomerChangeRequest@Caesars.com  

  • Your full name.
  • The state where your account is registered.
  • A photo of you holding up your government-issued ID.
  • The FIRST 6 digits of any card you have used to deposit with us.
  • The current phone number associated with your account.
  • The reason for the phone number change.
  • The new phone number you would like to use.

We will contact you once the phone number is updated.  

This is to provide you with the highest level of security for your account; the password should contain two different types of characters (a-z, A-Z and 0-9). 

Try tapping “resend code” and wait 10 minutes; if you still do not receive the code, do not hesitate to contact our customer support team by tapping the blue chat button in the top left of the screen. 

If you have any questions regarding your future bets or account balance on your Caesars Sportsbook account, please email the Customer Support team at Support-NV@caesarssportsbook.com or talk with us at Live Chat.

Previous tickets from Caesars Sportsbook can be cashed at all locations. Please click here for a list of all locations in Nevada.                                  

The new version of the app no longer requires your login number and pin, the email address associated with your account and the password you created the first time you logged in are what you use – if you have forgotten your email or password, please follow the links on the login screen for help.

If you have any questions, please contact the Caesars Sportsbook Customer Support team at https://caesarssportsbook.custhelp.com/app/chat/chat_launch at Support-NV@caesarssportsbook.com

You may withdraw funds by visiting any of our Caesars Full-Service Sportsbook locations or electronically through Caesars Priority Access 

While in Nevada, you may deposit funds with cash by visiting any of our Caesars Sportsbook Full-Service locations, or any of the 200+ Pay Near Me locations (7-Eleven, CVS, and Family Dollar).   You can also fund electronically with a Debit Card, PayPal, or Online Bank Account by using Play+.

Please click here for all the Caesars Sportsbook depositing options that are currently available

Yes, you may link a credit or debit card to your new Caesars Sportsbook account.  Please click here for more details.

If you see this message, please follow the steps on the screen – it could be that you are using a VPN or similar device; if so, please disable it if you want to use the Caesars Sportsbook App. If these steps do not work, please go to the app’s contact us section; our friendly customer support team will be happy to help you. 

  • Try taking photos with as much natural light as possible; dark pictures can be more difficult to read.
  • Make sure you are face on for your selfie picture; fit your face into the entire frame.
  • Do not wear hats or other items that could obscure your face. 
  • Ensure your ID is on a flat, dark surface with the camera directly above. 
  • Make sure to turn your phone on its side, landscape, to take the pictures.

Download the app for your device and get in the game!

Visit a Caesars Sportsbook Location to register your account!

Caesars Palace

Circus Circus Reno

Eldorado Resort Casino

The Flamingo Las Vegas Hotel & Casino

Downtown Grand

Harrah’s Laughlin

Harrah’s Lake Tahoe

Harrah’s Las Vegas

Horseshoe Las Vegas

Paris Las Vegas

Rio

Silver Legacy Resort Casino

Tamarack Casino

The LINQ Hotel + Experience

Harveys Lake Tahoe

Planet Hollywood Las Vegas Resort & Casino

The Cromwell Las Vegas Hotel & Casino

Tropicana Laughlin

If you have questions or issues installing your app, please call our Customer Support Team at 1-855-754-1200

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text 1-800-522-4700. ©2020, Caesars License Company, LLC.


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NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, WILLIAM HILL MAY TERMINATE THIS AGREEMENT WITH OR WITHOUT NOTICE IF ILLINOIS EXECUTIVE ORDER 2020-41 EXPIRES, IS TERMINATED, ENDED OR WITHDRAWN, OR HELD INVALID.  

Executive Order 2020-41 states in pertinent part that “During the duration of the Gubernatorial Disaster Proclamations, the provisions in the Sports Wagering Act, 230 ILCS 45/25-30(f), 25-35(f), and 25-40(i) requiring in-person creation of a sports wagering account at a facility authorized pursuant to the Act in order to participate in sports wagering offered over the internet or through a mobile application, are suspended.”    

IF YOU DO NOT AGREE WITH THIS AGREEMENT (OR ARE NOT AUTHORIZED TO DO SO) YOU MAY NOT JOIN THE WHAP.